Refund policy

Returns and Refunds

All sales are final. We do not accept returns or exchanges for change of mind or accidentally ordered items.

That said, if there's a problem with your order, please contact us at skrilliamskribblez@gmail.com. We want you to be happy with your purchase and will review refund or replacement requests on a case-by-case basis.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives and contact us if your item is damaged, defective, or if you received the wrong item. Please include your order number and, when applicable, photos of the issue so we can evaluate the situation and make it right.

Lost Orders

If your order appears to be lost or is significantly delayed in transit, please contact us. We'll work with you and the shipping carrier, when applicable, to help locate the package and determine an appropriate resolution.

Cancellations

If you need to cancel or change an order, please contact us as soon as possible. Once an order has been processed or shipped, we may be unable to make changes or cancel it.

Refunds

When a refund is approved, it will be issued to your original payment method. Please allow time for your bank or credit card company to process and post the refund.